Electric Tobacconist – WILL THERE BE Still Time To Turn Around And Re-Proceed With The Order?
The Electric Tobacconist is among the leading UK online electronic cigarette stores selling a few of the top brands of vaporisers and e-cig products available. They’re located in the center of Cornwall in the South East of England. There are plenty of other leading brands of electronic cigarettes available including the Champ, Marl and Vapesti brands. The Electric Tobacconist strives to supply the most effective in vaporisers and electronic cigarettes, in stock and ready to sell. Their concentrate on quality over price makes them the most popular online vaporisers and e-cig shops in the united kingdom. They are constantly updating and improving upon their e-commerce facilities so that customers can easily choose the products that best suit their needs and budgets.
You can find unfortunately delays because of capacity issues when it comes to the Electric Tobacconist. However, this is something that they are actively working to resolve. In July, they received additional capacity and now they boast a 2.5kVA power supply. This should assist in improving the reliability of these services, although there are occasions that the problem does present itself. This however rarely happens, as the staff is definitely extremely friendly and helpful, answering any queries or concerns that customers may have quickly and without hassle. The staff does make sure that the customer is fully satisfied with the products that they are ordering, prior to the order is dispatched.
Throughout a recent visit, we were told that the Electric Tobacconist’s orders usually take between three and six weeks to arrive. This is largely dependent upon which country the vendor is situated in, as there are delays due to vapinger.com international shipment times, and also the time taken for owner to send the products over. This then affects the speed of which they can process the orders, as well as the amount of stock that they have on hand. They are attempting to improve their speed of service, so that they can deal with increased demand and reduce the number of time it takes them to fill orders and dispatch them with their customers.
Whenever we visited Brightpearl, they had approximately fifty products on offer, which was significantly less than some other online stores. Additionally it is likely they are experiencing higher demand than various other online stores, which could explain the difference to be able volumes. However, despite this, these were still very prompt within their service, with one member of the team even greeting us once we entered the shop.
The staff provided excellent customer support, helping us to understand the many products they sold, including their relative merits. We were even offered the opportunity to buy a few what to test out, although we’re able to not sample them all. There is no customer service contact number, so we were left with the friendly and helpful staff of Brightpearl to deal with. Once we had bought several items from them to try out, we were then able to contact them to find out how fast they would deliver the items to your home. They delivered quicker than most e- cigarette or vaporizer companies, nonetheless it seemed to depend on how fast we were ready to wait.
Due to the overwhelming number of orders they are currently experiencing, they’re now experiencing unprecedented degrees of traffic in their stores. In fact, they are still having problems with slow-moving delivery vans, which are causing significant delays operating. As a result of this, they’re only processing orders under emergency conditions. They are also implementing further automation in order to increase efficiency and save their employees time. In the mean time, they’re happy to welcome back regular customers that have recently ordered from them, given that they are making an extra purchase or two through “extras.”
Customer service is the number 1 issue that we always desire to see first when dealing with an online vendor like this. We were very impressed with how promptly our request of a refund was handled. We were also happy to learn that we didn’t have to pay for another opinion or to contact some other clients regarding our concerns. Actually, the complete process was handled entirely in a timely fashion.
Overall, we were extremely impressed with this particular company’s customer service and would recommend to anyone who is currently experiencing problems with their order fulfillment. In the foreseeable future, we will continue to keep an eye on things such as the electric tobacconists that are experiencing severe delays due to an influx of orders. We will also continue to monitor the electric marketplaces in order to determine the quality vendors which are currently experiencing issues. Ultimately, it seems that everyone is noticing that the grade of the products in the electric marketplace has dramatically increased. Hopefully, this will continue to prove to be true for the future. However, we will continue to monitor the situation as it evolves.